UNV - Humanitarian Field Support Assistant

Closing Date
Reference Number
Duty Station


Mission and objectives

The OCHA oPt office was established in late 2000. The office was established in response to the deteriorating humanitarian situation in the West Bank and Gaza caused by military incursions and closures - mobility restrictions imposed on the Palestinian civilians, local and international service providers.


In order to meet the increased requirements for coordination support, humanitarian advocacy and information, the OCHA office in the occupied Palestinian territory (oPt) established three sub-offices in the West Bank: Ramallah, Nablus and Hebron. Through its expanded presence in the field and in the Central Area, the OCHA oPt team ensures adequate support to area-based operational coordination structures, sectoral coordination in priority areas, both operational and policy.

The OCHA Office in the occupied Palestinian territory has responsibility for inter-agency coordination in complex emergencies and in natural disasters. In the context of the deteriorating humanitarian situation in the occupied Palestinian territory, the OCHA Office has a specific responsibility for (a) disseminating information and policies to the humanitarian community, authorities and donors, as well as supporting resource mobilization efforts; (b) assisting in the identification of humanitarian priorities and needs and the coordination of resource mobilization efforts; and (c) disseminating information on the impact of complex emergencies, response thereto and the need for international assistance.

Task description

Under the direct supervision of the Humanitarian Affairs Analyst/ Head of Northern UNOCHA Field Coordination Unit - West Bank (WB) sub office, the UN Volunteer will undertake the following tasks:

Support Coordination:

  • Participate in regular field visits and meetings to gather and verify information needed to understand the humanitarian situation and the needs of the most vulnerable communities.
  • Draft reports on field visits to vulnerable Palestinian communities ensuring an adequate and accurate record of events (including completion of forms as needed).
  • Support information verification and the production of reports on key issues for inclusion in the bi-weekly Protection of Civilians report, the monthly Humanitarian Monitor, and ad hoc reports as necessary.
  • Participate in the entry of critical protection incidents (settler violence, demolitions, and other protection concerns) into the respective databases.
  • Support the mapping of access restrictions and their impact on Palestinians in the central West Bank. • Support multi-cluster need assessments undertaken in Area of Responsivity (AoR) as requested.
  • Contribute to the analysis of developments and trends in the AOR especially by highlighting concerns form a local perspective and by regularly updating the field team on new and developing trends or specific areas of concern.
  • Support the team, as required, in preparing for field briefings for official, diplomats and decision makers.
  • Support the team, as required, in preparing for field briefings for officials, diplomats and decision makers.
  • Support the Field Office in disseminating UN and OCHA reports at the local level, as agreed.
  • Provide logistical support for coordination meetings, including preparation of information packs and recording minutes and notes.
  • Support in updating partners contact in formatted lists as needed.

Operational support

  • Maintain inventory of Sub-Office non-expendable items using the agreed format.
  • Support the electronic filing system of the Field Coordination Unit FCU; updating of contact lists by cluster, theme and location; weekly backup of FCU files and monthly backup in Jerusalem; and photo archiving in a timely manner according to the established guidelines.
  • Maintain hard and soft copy archives (e.g. demolition orders, land confiscation orders…etc.).
  • Maintain and update work tracking on a daily basis in consultation with unit members.
  • Coordinate the use and maintenance of FCU’s equipment, cameras and other tools (including ensuring tools are in the FCU vehicle prior to field visits, with charged batteries and containing necessary layers and forms).
  • Liaise with OCHA IMU to help solve equipment-related problems at the sub-field office.
  • Provide translation, both verbal and written, from and to Arabic and English.
  • Ensure sub-office has sufficient number, type and in required languages of latest maps, reports, etc.
  • Provide Administrative Support for payment of Petty Cash invoices when requested.

Eligibility criteria

Age: 27 - 80

Nationality: Candidate must be a national or legal resident of the country of assignment.


Required experience

3 years of experience in

  • engaging in community empowerment and resilience building with a focus on the Northern area is desired.
  • Bachelor’s degree in social sciences, humanitarian assistance, information technology, development aid or another related topic
  • Computer Skills: MS Word, MS. Excel, presentation tools
  • Prior experience with international organizations is an asset
  • Good office management and filing skills.
  • Solid inter-personal and communication skills.
  • Good working knowledge of the humanitarian situation in the North WB

Area(s) of expertise

Crisis and emergency response, Community development, Logistics and Inventory


Arabic, Level: Mother tongue, Required

English, Level: Fluent, Required

Hebrew, Level: Working knowledge, Desirable

Required education level

Bachelor degree or equivalent in Emergency response, immediate relief operations, and post-conflict humanitarian aid operations

Competencies and values

  • Accountability
  • Adaptability and flexibility
  • Creativity
  • Planning and organising
  • Professionalism
  • Self-management

Other information

Living conditions and remarks

The duty station for the assignment will be Nablus, which is a non-family duty station. As is the case for UN staff and partners, the volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan. A Volunteer Living Allowance (VLA) of ILS 4109.78 is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as Exit allowance for satisfactory service.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy